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Arkata handles eight types of authority email, six from the Planning Authority and two from the BCA. Everything else is flagged for you to deal with by hand.

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At a glance

Every one of them also sends you an inbox notification.

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Planning Authority emails

After you submit a planning application, the Authority lists the initial requirements you need to fulfil.You get the requirements letter filed as a project document, and a task carrying the due date and the requirements.
The Authority asks for additional information while processing your application.You get the PDF filed as a project document, and a task carrying the due date and what has been asked for. Your project’s PA reference is filled in if it was not already recorded.
A follow-up about an outstanding RFI that has not been addressed.You get the PDF filed as a project document, and a task carrying the reminder deadline and the outstanding items. Your project’s PA reference is filled in if it was not already recorded.
Requirements issued after a decision, which must be settled before the executable permit is issued.You get the PDF filed as a project document, and a task carrying the numbered requirements and a six-month deadline.
The Planning Commission’s recommendation to grant or refuse, ahead of a board meeting. It may carry notes to the committee and, on a refusal, the reasons.You always get the PDF filed as a project document. What happens next depends on the recommendation:
  • Grant with no notes: the DPAR phase is marked complete. No task.
  • Grant with notes, or refuse: you get a Written Submissions task carrying the notes, plus the refusal reasons on a refusal, and a Commission Meeting Board Meeting event on your calendar, linked to the project with the project lead as attendee. A grant also completes the DPAR phase; a refusal leaves it open.
The written-submissions deadline becomes the task’s due date, and the commission meeting is an all-day event on the meeting date.
The endorsed decision notice confirming your permit is approved. It is non-executable until pending requirements are settled, but the approval and its validity period are fixed.You get the PDF filed as a project document and the approval phase marked complete, which is Approved Permit on a standard PA project. Arkata also sets your project’s permit expiry date from the publication date plus the validity period, unless one is already set.
RG, PC and CD projects carry no permit deadline, so no expiry date is set for them. A notice with no validity period still records the approval without setting an expiry.

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BCA emails

An automated email from the BCA portal with the review of your method statements for demolition, excavation or building works.You get the PDF filed as a project document. If the review is clean, the BCA Clearance phase is marked complete. If there are items to address, you get a task listing every item and comment.
The BCA confirms you have clearance to carry out works as per SL623.06, meaning the review process is finished.The BCA Clearance phase is marked complete and Partners are notified. No task is created, because there is nothing left to action.
These emails carry no PDF attachment. The email itself is the confirmation, so nothing is filed as a document.

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Next steps

How email filing works

What you need to do for it to work.

When an email does not match

What to do when nothing was filed.