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You sign in with your email address and a code from your phone. The phone code is not optional: it is what protects your firm’s data if your password ever gets out.

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Sign in for the first time

Your account is created for you, so start from the invite email.
1

Open the invite email

A Partner or Admin at your firm sends you an email with a temporary password. Follow the link, or go to your firm’s Arkata address directly.
2

Sign in with the temporary password

Enter your email address and the temporary password from the email.
3

Choose a permanent password

You are asked to replace the temporary one. It needs at least 12 characters, with uppercase and lowercase letters, a number and a special character. A checklist shows which rules you have met.
4

Set up your authenticator app

Scan the QR code with an authenticator app such as Google Authenticator or Authy, then type the six-digit code it shows.
Save your authenticator app’s backup codes somewhere safe. Without them, a lost phone means a Partner or Admin has to reset your MFA before you can sign in again.

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Sign in day to day

  1. Go to your firm’s Arkata address.
  2. Enter your email and password.
  3. Enter the six-digit code from your authenticator app.

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Change your password

Go to Settings > Security once you are signed in. See Settings for the password rules.

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When you cannot get in

Arkata has no self-service password reset. If you cannot sign in at all, someone at your firm has to reset it for you.

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Next steps

Find your way around

The sidebar, your inbox and quick add.

Check what your role allows

What Partners, Admins and Architects can each do.